Return Policy

At Voyeep, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy for items purchased directly from our website (voyeep.com).

To initiate a return, please contact our customer service team at [email protected] within 30 days of receiving your order. Please include your order number and the reason for your return in your email.

Once we receive your return request, we will provide you with a return authorization number and instructions on how to return your item(s). Please note that items must be returned in their original condition, with all tags and packaging intact.

Upon receipt of your returned item(s), we will inspect the item(s) and process a refund to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear on your account.

Please note that shipping and handling fees are non-refundable, and the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is delivered to us.

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage/defect. We will work with you to resolve the issue as quickly as possible.

We value your business and strive to provide excellent customer service. If you have any questions or concerns about our return policy, please do not hesitate to contact us at [email protected].